All orders arrive within 5 to 7 working days straight to your door. Free delivery on all orders.

Absolutely. We ship to the UK, USA, Canada, Australia and many more countries worldwide.

As soon as your order is dispatched you'll receive a tracking link directly to your email. Easy.

We offer a 30 day return policy on all products, no questions asked. Just contact us and we'll take care of everything.

Every single Neopawo product comes with a 2 year warranty against manufacturing defects. We stand behind what we sell.

Yes. All our cat trees come with clear step by step instructions and take around 20 to 40 minutes to put together. No special tools required.

After each use the litter box automatically sifts and separates waste so your home stays fresh. Just empty the waste drawer once a week and you're good to go.

Simply download the free app, connect it to your Wi-Fi and schedule your cat's meals in just a few minutes. That's it.

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay and Klarna. We also offer PayPal Pay in 3 and Klarna Pay in 3 or 4 instalments, completely interest free with zero fees.

Contact us within 24 hours of placing your order and we'll do everything we can to help you out.

100%. Every transaction is fully encrypted and processed through Shopify's secure payment system. Your data is always safe with us.